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Questions answered

Some of your Questions

  • Why is Bait and Phish training better than my own in-house training program?

    Old Security Awareness Training is usually a one-time education piece that is largely forgotten by the users as soon as its complete. A single event without follow-up which means your people go back to old habits almost immediately. Bait and Phish Security Awareness Training starts with a baseline test to show the actual percentage of your users that are susceptible to phishing. Step two is where you assign users effective, interactive, on-demand browser-based training. Lastly you send frequent simulated phishing attacks to your employees to reinforce the training. We recommend sending a new phishing email to your users every 2 weeks as it quickly creates a change in behavior.

  • Why do employees even need this training?

    Did you know that 91% of information security incidents can be attributed to the end-user? Hackers know that they are the weakest link in your network security and as a result more and more social engineering attacks are being created. Ransomware is currently the most popular of these attacks. 50% of businesses have already been hit with ransomware. One cybersecurity firm estimates that extortive attacks now cost small and medium companies at least $75 billion in expenses and lost productivity each year.

  • How long does it take to get up and running with Bait and Phish?

    Our system is designed to be as easy as possible to use and to automate a lot of the training and phishing process. Please see our quick start guide for more information. In preparation you will need to whitelist our IP’s (see this KB here) so that you users actually do receive the phishing attempts and after that you can schedule training and phishing campaigns very easily and let our automated processes do the work.

  • Is my financial data safe?

    Bait and Phish does not store credit card data on its servers. We use industry best practices, and partners with top security firms to ensure the security of sensitive data. Bait and phish will never share your company information with 3rd parties.

  • Who do I talk to so we can become partners?

    If you are looking to partner with us please send an email to partners at and our Channel Manager will get in touch with you, or call 1-800-666-6214

  • How many employees can we sign up? How do you scale?

    We are built 100% in the cloud. No matter the size of your employee base we can scale to meet any number.

  • How much is this going to cost?

    Bait and Phish pricing is designed to make the decision to use its services a very easy one and offers very competitive rates. For bigger organizations, there are further volume discounts. Use our pricing page to calculate how much or send us an email using this form and we think you will be pleasantly surprised. Bang for buck we think you will find that this will be the number one investment for your security dollar.

  • What are my payment options?

    We accept Visa, Mastercard, American Express, Discover and Paypal on sign up of our services. Upon request we can also offer terms and can accept payments via ACH or wire transfers